Festival & Events Welfare Services

Open Road is an experienced and professional provider of welfare services to festivals, events, fayres, carnivals, fetes and parties of all sizes across the country.

Our welfare services are managed and resourced by teams that are professionally trained and supervised to meet the needs and demands of any event.

Welfare services are a vital element to the infrastructure of any organised event or festival, providing attendees with a peace of mind that professionals are on hand if someone requires support or a place of safety.

For lots of great advice and guidance about being safe at festivals and other events visit www.festivalsafe.com!

What we offer

The aim of our service is to provide to safety, support and prevention initiatives to people at events who:

  • Are at risk of harm from alcohol or drug use
  • Require treatment or monitoring for alcohol/drug consumption
  • Require mental health wellbeing treatment
  • Require treatment for such instances of dehydration, sunstroke or sickness.
  • Have become (or are at risk of being) lost

Our staff are non-judgemental, professional, informed, friendly, patient, & treat people in confidence and with dignity.

We audit the work that we do to provide feedback to event organisers and to learn jointly about how we can continue to improve our services.


The Open Road welfare services have helped tens of thousands of people over the years and our portfolio consists of an array of top festivals successfully supported; including –


Creamfields presents Steel Yard Festival

RiZE 2018

V Festival 2005-2017

The Welfare Services and Open Road SOS Buses have been regular features at carnivals, events and smaller festivals across Essex too with a busy 2019 events schedule.

Event & Festival organisers – Get in touch!

The packages we offer to events and festivals are based on the organisers requirements and formed around our vast experience. If you are an event or festival organiser, please get in touch to arrange a free consultation.

Email an Enquiry

or call our head office: 01206 369 782

Festival Gallery

Ed Sheeran ÷ Tour – Ipswich 2019

Latitude 2019

Steelyard Festival 2019

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