Young People’s Services


What do we do?

We work with people aged 10 to 18 and 10 to 25 for people in Looked After Care, who are using drugs and/or alcohol.

We will give you honest information about how they work, what the risks are, and how you can reduce those risks.

You do not have to want to stop using to start working with us.

We can help if you are worried about a friend or family member and their drink or drug use.We have helped lots of people and we can help you too.

What can we do for you?

Our services help young people in Medway and surrounding areas who are worried about their use of alcohol or drugs, or concerned about how substance abuse is affecting another young person.A young person has a choice on:

  • Where they are seen
  • Being seen on their own or with some one you trust
  • Choice of a male or female worker
  • A volunteer to buddy up with.

The service we provide is strictly confidential. We will only talk with other agencies if we are worried about your safety. If we do this, we will always tell you why.

Make a referral

A different approach to support

When people engage well and make positive changes with us, we work with local gyms to provide 3 months free gym membership to ages 16+. In the last year we have got out of the centre and been on a number of great days out including Go-Ape, paint-balling, zorb football, London Dungeons, London sea life, panic room, Zoo, Trampolining & bowling


Start your journey today

Open Road Young People’s Service
55 Green Street

We are open from 9am to 5pm, Monday to Friday.

Find out more about Young People’s centre.

Phone: 01634 566285

Centre Manager: Nicha Dyett

Follow @openroad_medway on Twitter

Getting Here

Local bus service 182 accessible from Waterfront Chatham

Gillingham station is the closest railway link

Useful links

Attendance Advisory Service to Schools and Families

Works with parents, carers, pupils and schools in Medway to make sure children and young people attend school regularly. Includes a team that focuses on children missing in education.

Child and Adolescent Mental Health Service (CAMHS):

NHS mental health care and treatment for children and young people up to the age of 18 in Kent.

Children’s Advice and Duty Service

You can contact the Children’s Advice and Duty Service team if you are worried about a child or young person living in Medway.

Domestic Abuse Support in Kent – support for young people

Get advice on staying safe and find out where you can get support near you.

Common Assessment Framework (CAF) – information for parents

The CAF process helps children and families to get any extra support they need as quickly as possible.

Young Person’s Violence Advisor (YPVA)


Medway’s YPVA works with teenagers aged 13-17 who are experiencing violence including domestic abuse, sexual exploitation, abuse from gangs, honour-based violence, forced marriage and internet stalking.

Medway Action for Families

Supporting families with issues such as getting children back into school and reducing crime and anti-social behaviour.

Medway Active Recovery Service

A drug and alcohol recovery service for over 18s, run by Turning Point with locations in Gillingham and Chatham

Missing children

Information from Medway Council on what to do if a child or young person goes missing.


A to Z list of substances explains appearance and use, effects, chances of getting hooked, health risks and UK law. Includes information on peer pressure, …

Youth Offending Team

Medway’s Youth Offending Team works with young people aged 10-18 who have offended or are at risk of offending or antisocial behaviour.

Medway Young Persons Wellbeing Service 

Emotional wellbeing and mental health advice and support for young people and their families across Medway

Metro Centre Online

Free Counselling for LGBTQ & Young People across London Kent and Medway

We work in partnership with services such as the Youth Offending Team, Local youth services, CAMHS, sexual health, metro, LAC and social care.

Young People’s support in Essex

In Essex (excluding Southend and Thurrock), we work with partners EYPDAS, who are part of the Children’s Society, to support young people up to 18 years old and those in care up to 25 years old.

For young people affected by drug or alcohol use – their own or someone else’s – we’ll work to keep them safe and get things sorted. EYPDAS provides a wide range of drug and alcohol help and treatment including one to one support, group work, family support and telephone and on line support.