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  1. Help & support

How we use your information

What service is being provided?

The Essex Addiction Recovery System is made up of several services commissioned by Essex County Council in order to support individuals to recover from addiction and other needs.  Your data will be processed as described below in order to provide you with this support.   

 

What personal data do we need from you?

Each commissioned provider will collect data in order to provide each service. The data is likely to be:

  • Forename, Surname, Date of Birth, Gender and Title
  • Address, Phone Number, Email Address

 

What 'special categories' of personal data do we need from you?

  • Ethnicity, Nationality, Religion, Sexuality
  • Disability
  • Personal history
  • Social circumstances
  • Physical and mental health information
  • Prescribing information
  • Safeguarding information
  • Disclosed criminal activity
  • Identified risks and/or vulnerabilities
  • Previous treatment

 

Who will be using your personal data?

The Data Controller is Essex County Council

 

The following are Data Processors supporting this purpose by providing services:

  • Action on Addiction
  • Cybermedia
  • Essex Partnership University NHS Trust (EPUT)
  • Mid and North Essex Mind
  • Mind in West Essex
  • Open Road
  • Phoenix Futures
  • Phoenix Homes
  • The Children's Society

 

What will your data be used for and what gives us the right to ask for it and use it?

Providing public health services to you, including:

  • All Age Recovery Coordination Service (Choices)
  • Community Rehabilitation & Psycho-Social Intervention Service (SHARP)
  • Health and Criminal Justice Pathways (Health & Justice)
  • Integrated Support, Advice, Recovery and Mentoring Service (Futures in Mind)
  • Offenders with Complex and Additional Needs (Full Circle)
  • Specialist Treatment & Recovery Service (STaRS)
  • Structured Alcohol Interventions (Phoenix Alcohol Project, Choices, ADAS, Synergy)

Planning and improving services

Preventing or detecting of fraud or crime

Research using anonymised personal data.  If we wish to use your identifiable personal data we will seek your permission.

 

If we cannot use your data, commissioned providers could not provide you with Public Health services on behalf of Essex County Council

 

Our legal basis for using your personal data is:

Necessary to meet a legal obligation or for a task in the public interest in line with the following legislation:

Section 12 'Duties as to improvement of public health' - Health and Social Care Act 2012

Our legal basis for using your special personal data is substantial public interest on the basis of the above legislation.

 

Who else might we share your data with?

  • GP (For prescribing services)
  • Pharmacies (For dispensing prescribed medication)
  • Your Next of Kin (where appropriate; in an emergency or to confirm wellbeing if we are not able to contact you)

 

We might also share with other organisations in order to provide you with a service. You will be advised of this and asked for your consent.

 

Your information may be disclosed or shared without your consent in the following circumstances:

  • When it is required by law or the order of a court
  • When it is necessary or expedient to protect the welfare of any person (for example, safeguarding)
  • When it is necessary or expedient to enable another public body to carry out its statutory functions
  • When it helps us to carry out any of our functions
  • When it is in connection with the investigation of a criminal offence or criminal proceedings

 

Will your data be stored in or accessible from countries with no UK-equivalent Privacy Law protections?

No

 

How long will your data be kept?

Data will be kept in line with Essex County Council's corporate retention policy

 

Our use of your data based on a task in the public interest will be subject to the following legal rights:

  • Your Right to be Informed
  • Your Right to Access your personal data
  • Your Right for us to Rectify your personal data
  • Your Right to Restrict our processing of your personal data
  • Your Right to Object to our use of your personal data

 

Our use of your data to meet our legal obligation will be subject to the following legal rights:

  • Your Right to be Informed
  • Your Right to Access your personal data
  • Your Right for us to Rectify your personal data
  • Your Right to Restrict our processing of your personal data

 

Visit the following links for more information about Privacy Law, our obligations and your Rights:

The ICO Guide to the General Data Protection Regulation 2016

The General Data Protection Regulation 2016

 

If you have concerns over the way we are asking for or using your personal data, please raise the matter with our Data Protection Officer by the following means:

 

Postal Address

Data Protection Officer, Information Governance Team, Essex County Council, County Hall, Market Road, Chelmsford, Essex, CM11QH

Email

[email protected]

Phone Number

0333 013 9824

If you still have concerns following our response you have the right to raise the matter with the Information Commissioner's Office:

 

Postal Address

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Online Form

https://ico.org.uk/concerns/handling/

Phone Number

0303 123 1113

 

Published: 16th April, 2020

Updated: 8th June, 2020

Author: Mobolaji Sonubi

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Open Road Visions is a company limited by guarantee registered in England and Wales under number 2806113 and registered as a Charity number 1019915

Registered office : 12 North Hill, Colchester, Essex, CO1 1DZ Tel: 01206 369 782