Corporate Responsibility Statement

Reference Number – CSR001
Version – 5
Date Ratified – December 2016
Responsibility – Chief Executive
Issue Date – March 2023
Review Date – March 2025
Target Audience – All Open Road employees, volunteers, trustees and contractors/sub-contractors


A significant part of making Open Road a great place to work is acknowledging our responsibilities to our employees and our volunteers, our community and the environment. Our Corporate Social Responsibility statement focuses on these three core commitments:

  • We believe Open Road should be a positive, inclusive and safe place to work and visit for all our employees, volunteers and clients.
  • We want to be engaged with our community, using our time and resources to improve other peoples’ lives.
  • We recognise that we can significantly reduce the impact our business activities has on the environment.

Our Employees and Volunteers

  • We aspire to maintain our external standards such as Investing in Volunteers and Investors in People, which evidences our commitment to the management and development of our volunteers.
  • Equality, diversity & Inclusion – We are committed to ensuring equality and promoting diversity, both within Open Road and the work that we do for our clients.
  • Training and development – the on-going development of our staff and volunteers is vital to our success and the quality of our services. The investment we have made through our Organisational Training Plan is our commitment to developing our people.
  • Motivation – Whilst we take our work seriously we want Open Road to be an enjoyable place to work.
  • Health and safety – We operate comprehensive policies and work to ensure a safe environment for all.
  • Remuneration – We are committed to paying our staff above the living wage
  • Work life balance – We are committed to ensuring our people achieve a healthy work lifebalance through policies such as Flexible Working.

Community and Social Impact

Our services deliver aspirations that recovery is achievable for those who are affected by substance misuse. This includes their families and the communities in which they live:

  • Safety and support – We work within the Community and with families to help reduce crime, harm and the effects of drugs and alcohol.
  • Employment and welfare – We help and encourage people to secure employment or enter back into education.
  • Charitable events – We support and encourage our staff, volunteers and local communities to participate in fund raising events.
  • Education – We provide training and education to community groups, schools, businesses and the Forces to raise awareness of the effects of drugs and alcohol.


  • We are aware that our business activities have an impact on the environment and we endeavour to manage these through our Environmental Policy.
  • Compliance with legislation – To ensure compliance, we are particularly conscious of the disposal of potentially harmful waste.
  • Reducing travel – we encourage our staff and volunteers to car share and eliminate unnecessary travel.
  • Recycling – Where possible we encourage the recycling of paper, cans, glass, printer cartridges and plastics.
  • Energy use – To minimise our impact, we ensure all lighting and electrical equipment is switched off at night and when not in use and regularly serviced.

Sarah Wright

Chief Executive

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